All items are dispatched within 24-48 hours of us receiving your order Monday to Friday, except bank holiday and weekend. Please Note: Some of our assembled furniture is quite large, please fully check the dimensions to ensure that your furniture will fit in your room without difficulty. Approximate dimensions are listed, please be aware that these may vary slightly. If you located in UK Mainland.
Howerver, If you located in Northern Ireland / Highlands or Zone B, Surcharges are applied to the following regions due to extra carriage charges applied by the courier. International (France / Germany / Southern Ireland). Once the order has been picked and collected by the courier the tracking details will go live. However, unfortunately there may be occasions when you will need to return items to us.
Once we know you have not received your item we will investigate the matter fully both internally and with our carriers. Unfortunately we cannot investigate non receipt deliveries after this time has elapsed. Investigations into lost parcels can take up to 14 days. Unfortunately, once the order has been despatched it is then the responsibility of Hermes/XDP to deliver your item, and as much as we would like to resolve this for you today we do have to allow them this timescale to deliver. UK 3 Pin plug and 240v Supplies where applicable.You must take reasonable care to ensure that we receive the goods and the goods are not damaged in transit. All our products are warrantied and designed for use within the UK. If You Change Your Mind (DSR). How To Organise A Return. Our listed prices include VAT at the standard rate. Please ensure your address is confirmed to ensure quick dispatch of your orders. This item is in the category "Garden & Patio\Garden & Patio Furniture\Garden & Patio Furniture Sets". The seller is "sameaswilko" and is located in this country: GB. This item can be shipped to United Kingdom.